24 hour emergency helpline
Freephone: 0800 920 2030

About EVO Home Services

24 hour emergency helpline

Freephone: 0800 920 2030

No call out charge - Fixed fee

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9.93 out of 101962 reviews


24/7 emergency cover
No callout charge
Experienced engineers
Satisfied customers

At EVO Drainage Services we are proud to have the industry knowledge and experience to complete any job quickly and efficiently. We aim to provide service with theminimum disruption and to the highest industry standards so you can rest assured your home or business are in the hands of a highly qualified team of industry professionals.

Our customers are our priority! Our friendly, approachable nature means we offer a customer centric approach to our work. We fulfil a duty of care to all our customers and our passion for high quality workmanship ensures we are the best solution to all your home services requirements.

All of our employees are passionate and dedicated to their work and pride themselves on the high quality service we provide. We are proud of our impeccable, reliable track record of providing quality workmanship with a friendly face.

Our priority is to be your preferred choice for emergency and planned maintenance services. Combining highly trained engineers with highly trained and motivated office staff who act with integrity and are inspired to deliver a customer experience of unsurpassed excellence every time.

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

You can:

  • call us on 0800 710 1011
  • write to us at Evo Home Services Ltd - Unit 7 Cophall Farm business units, Effingham Road, Copthorne, RH10 3HZ (please request proof of receipt if posting)
  • email us info@evo-homeservices.co.uk

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031.

What our customers say

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New cloakroom toilet and basin


Great work by Steve. A very friendly and conscientious worker who works to a very high standard. Highly recommend!

The problem was identified quickly and expertly remedied.


Arrived on time. Went straight to the problem. Solved it quickly. Left everything clean and tidy. Delighted.

Electric to boiler


Very professional

Issue with bathroom radiator not getting hot


We had an issue with our our bathroom radiator not working. Contacted EVO heating who arranged a visit for the next day and Steve quickly diagnosed and fixed. He was his usual enthusiastic and professional self. Very happy with how quickly they came over and fixed. Couldn’t rate higher. Thanks

Bathroom plumbing repairs


I have used Evo twice both James and Mark were courteous, explained what they were doing and completed the jobs with minimum of fuss. The cost was relevant to what was done and not over the top. I would thoroughly recommend this company for whatever work you need done.

Leak investigation and resolution in loft area


Harvey did a great job managing to locate and resolve an obscured and leaking pipe in our loft.

Boiler service and gas safety check


Arrived promptly, carried out the work in a friendly and professional manor.

Boiler service


Great service. Phoned ahead before arrival, was polite and friendly and looked to be doing a very thorough job checking our boiler and heating.